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Refund Policy

Effective Date: May 2, 2025

Nsuer Pro is designed to assist NSU students during the short advising period (typically 1–2 weeks). Because students often use Pro features immediately after upgrading, we do not offer refunds once Pro access has been activated.

When Refunds Are Not Eligible

Refunds will not be given if:

  • You completed advising shortly after upgrading.
  • You used any Pro features (e.g., Faculty Predictor, Advising Planner).
  • You changed your mind post-payment.
  • You misunderstood the features or usage limits.

When Refunds May Be Considered

We will only consider refunds if:

  • You were charged but Pro access was never granted due to a system error.
  • You made a duplicate payment.

Requesting a Refund

To request a refund, contact us via WhatsApp (01977392682) within 24 hours of payment and include:

  • Your name
  • NSU email
  • Transaction ID
  • Reason for refund

Refund approval is at our sole discretion.

Tip Before Purchasing

All pro features are accessible with fair usage limits.

If unsure, try the pro features with your free account. Fair usage limits may be enough for your advising needs.